ERP Software known as Enterprise Resource Planning software can be simply defined as an idyllic system of software applications designed to meet the various operational and functional requirements of a medium and large size business. ERP software application can acts as main software system for all areas and has the capacity to make the most of efficiencies, and update the flow of information throughout an organization. No doubt, today enterprise resource solution can help organization in integrating all of its data and processes into a single unified system.

Today, solutions that automate your organization at a click of a mouse are available off the shelf. However, different businesses function differently. Every organization, even if it belongs to a common industry, differs from one another in subtle-to-substantial ways. This is a business logic feature that most off-the-shelf products fail to implement.

Fortunately for you, The Info Costa Rica does no such disservice.

A significant part of our services portfolio is our Customized and Web Based ERP solutions. The solution that we chalk out for your organization will be developed keeping in mind the entire exclusivity of your business. And what is more, you will not be required to shell out a fortune. A totally Cost Effective alternative indeed. Cost effective solutions and end-to-end development ensures that every aspect of your business process is carefully considered and accurately implemented.

The Info Costa Rica process experts will evaluate the smallest of details and thoroughly assess each option that they draw for your organization. We, at The Info Costa Rica, passionately believe that the most complex solutions are the simplest to use. In order to facilitate ease of use and tight integration with the systems currently being used by your organization, we develop solutions in affordable environments and yet employ scalable technologies.

We deploy resources on integrated teams that work with our clients to undertake complex enterprise transformation efforts.

The Info Costa Rica offers the following ERP solutions to organizations across domains:

Microsoft Dynamics NAV :

A business management solution that integrates all facets of a business - Planning, Finance, Materials, Sales, Marketing, Manufacturing, Human Resources etc. The solution boosts productivity, connectivity and business insight for small and medium-sized companies in a cost-effective way.

SAP Business One Solutions :

An integrated and affordable business management solution that is specifically designed for small and midsize businesses. It provides users with a consistent, intuitive environment that they can learn quickly and use effectively, and at the same time SAP Business One is powerful enough, enabling companies to manage their businesses and grow to new levels of success. A hypothetical example: ERP automates the tasks necessary to perform a business process—such as order fulfillment, which involves taking an order from a customer, shipping it and billing for it. With ERP, when a customer service representative takes an order, he or she has all the necessary information—the customer's credit rating and order history, the company's inventory levels and the shipping dock's trucking schedule.

Everyone else in the company can view the same information and has access to the single database that holds the order. When one department finishes with the order, it is automatically routed via the ERP system to the next department. To find out where the order is at any point, one need only log in to the system. The order process moves like a bolt of lightning through the organization. The Info Costa Rica can help you implement an ERP solution in the following ways: By ground-up & end-to-end development resulting in a 100% customized solution that is tailor-made for your business. This is our preferred mode of approach.

Different Approaches :

By assisting you in implementing products identified by your organization after evaluating the product specifications and orientation towards your business.

The initials ERP originated as an extension of MRP (material requirements planning; later manufacturing resource planning) and CIM (Computer Integrated Manufacturing). It was introduced by research and analysis firm Gartner in 1990. ERP systems now attempt to cover all core functions of an enterprise, regardless of the organization's business or charter. These systems can now be found in non-manufacturing businesses, non-profit organizations and governments.

To be considered an ERP system, a software package must provide the function of at least two systems. For example, a software package that provides both payroll and accounting functions could technically be considered an ERP software package Examples of modules in an ERP which formerly would have been stand-alone applications include: Product lifecycle management, Supply chain management (e.g. Purchasing, Manufacturing and Distribution), Warehouse Management, Customer Relationship Management (CRM), Sales Order Processing, Online Sales, Financials, Human Resources, and Decision Support System.

Ideally, ERP delivers a single database that contains all data for the software modules, which would include:

Manufacturing Engineering, bills of material, scheduling, capacity, workflow management, quality control, cost management, manufacturing process, manufacturing projects, manufacturing flow, Supply chain management, Order to cash, inventory, order entry, purchasing, product configurator, supply chain planning, supplier scheduling, inspection of goods, claim processing, commission calculation, Financials General ledger, cash management, accounts payable, accounts receivable, fixed assets, Project management Costing, billing, time and expense, performance units, activity management, Human resources, Human resources, payroll, training, time and attendance, rostering, benefits, Customer relationship management, Sales and marketing, commissions, service.

customer contact and call center support, Data warehouse and various self-service interfaces for customers, suppliers, and employees, Access control - user privilege as per authority levels for process execution, Customization - to meet the extension, addition, change in process flow Enterprise resource planning is a term originally derived from manufacturing resource planning (MRP II) that followed material requirements planning (MRP). MRP evolved into ERP when "routings" became a major part of the software architecture and a company's capacity planning activity also became a part of the standard software activity. ERP systems typically handle the manufacturing, logistics, distribution, inventory, shipping, invoicing, and accounting for a company. ERP software can aid in the control of many business activities, including sales, marketing, delivery, billing, production, inventory management, quality management and human resource management.

Implementation Businesses have a wide scope of applications and processes throughout their functional units; producing ERP software systems that are typically complex and usually impose significant changes on staff work practices. Implementing ERP software is typically too complex for "in-house" skill, so it is desirable and highly advised to hire outside consultants who are professionally trained to implement these systems. This is typically the most cost effective way.

There are three types of services that may be employed for - Consulting, Customization, Support. The length of time to implement an ERP system depends on the size of the business, the number of modules, they extent of customization, the scope of the change and the willingness of the customer to take ownership for the project. ERP systems are modular, so they don't all need be implemented at once. It can be divided into various stages, or phase-ins. The typical project is about 14 months and requires around 150 consultants.

A small project (e.g., a company of less than 100 staff) may be planned and delivered within 3-9 months; however, a large, multi-site or multi-country implementation may take years.[citation needed] The length of the implementations is closely tied to the amount of customization desired.

To implement ERP systems, companies often seek the help of an ERP vendor or of third-party consulting companies. These firms typically provide three areas of professional services: consulting, customization and support. The client organisation may also employ independent program management, business analysis, change management and UAT specialists to ensure their business requirements remain a priority during implementation.

Data migration is one of the most important activities in determining the success of an ERP implementation. Since many decisions must be made before migration, a significant amount of planning must occur. Unfortunately, data migration is the last activity before the production phase of an ERP implementation, and therefore receives minimal attention due to time constraints.


  • Turnkey Implementations
    Apsystems International have participated in turnkey implementations in Auto, Mining, Metal, Accessories, Electronics, Oil and Gas industry segments.
  • ERP Upgrade Projects
    Apsystems International has an experienced and wellequipped team that has carried out version upgrades of ERP software at customer locations. These include technical upgrade and functional upgrade. Implementations and upgrades follow the proven methodology of implementation.
  • ERP Usage Audits / Quality Audits
    Usage audits are post-implementation studies of the effectiveness of the usage. These usage audits are aimed at removing obstacles, recommending remedial measures and facilitating the effective use. Apsystems International conducts Quality Audits on implementation and compliance to quality and regulatory standards specific to industry during and after implementation.
  • Participation in ERP Projects
    Apsystems International has participated as Expert / Lead Consultants at many of Costa Rican large and prestigious implementations.
  • Programme Management
    Apsystems International provides Programme Management services for turnkey implementations and rollouts to our partners who are among leading companies in Costa Rica and abroad. Our consultants have experience in managing ERP projects across multiple industry segments. They are well versed in effectively using the ERP implementation methodology.
  • Remote Support
    Apsystems International has a dedicated Customer Support Centre (CRC) providing remote support to its clients located in Costa Rica and abroad. It employs call tracking software to effectively track and monitor issues. The consultants at CRC remotely log on to the client’s ERP system to address their reported problems. Remote support significantly reduces consultant travel time and is cost-effective for the customer apart from providing faster solutions to most problems reported. Apsystems International with its well established support centre has been successfully providing support to few of its clients.
  • Corporate End - User Training
    Apsystems International is involved in conducting ERP training for end users in various modules and special courses for initial customer exposure.
  • Customer “Rescues”
    Rescues essentially mean repair and rectification of incomplete or failed ERP implementations. Apsystems International undertakes Customer Rescues wherein we identify reasons for failure and rectify to make the site functional. We identify the pain areas and provide quick and effective solutions.
  • ABAP Development Services
    ABAP programming related to reporting interface programming, customized code development or conversion may account for up to 50% of the total implementation time, efforts and cost. Our ABAP developers can satisfactorily fix program bugs, transfer legacy data and develop various types of interactive reports which makes it easier for growing your business offshore as well as onshore.
  • SAP Basis Competence
    Apsystems International has a full fledged basis competence team which helps our clients in ‘endto- end’ management of the SAP hardware. Our basis competency ensures lower downtimes, faster response times & system updation with the futuristic view of your SAP System.
    No doubt our focus is in the SAP arena. But we do not stop our offerings only to SAP. We understand that many of the SAP customers will be keen on leaning on an agency which extends its arms beyond SAP. We have developed capabilities which takes care of this requirement in all respects. We take care of all your Hardware, Software, LAN / WAN and any other IT systems and make sure that you spend your quality time and concentrate on your core business.